Samson Arega, Regional Director for Sales, Marketing, and Services at Ethiopian Airlines North American operations, sits down with Ideagen CEO, George Sifakis, to explore his integral role and the expansive operations of Ethiopian Airlines. As one of the largest aviation groups in Africa, Samson shares insights into the airline's strategic plans for expansion into the United States, intending to add two new cities to their list of destinations over the next five years.
Navigating the challenges posed by the Covid-19 pandemic, Samson emphasizes Ethiopian Airlines' adaptability and ability to seize opportunities amidst adversity. He highlights their successful transition from commercial operations to cargo delivery by repurposing planes, showcasing their agility in diversifying operations, and leveraging changing market dynamics.
In the discussion, Samson delves into Ethiopian Airlines' approach to identifying and establishing partnerships. He explains their meticulous process, which involves studying the needs of both parties, conducting thorough assessments of Return on Investment (ROI), and making informed decisions based on analytics. By prioritizing customer satisfaction, Ethiopian Airlines ensures that its partnerships align with its overarching goal of delivering exceptional service.
Join us as we explore the vastness of Ethiopian Airlines' operations, gaining valuable insights into their expansion plans, adaptability in the face of challenges, and their data-driven approach to forming successful partnerships. Discover how Ethiopian Airlines is continuously evolving to meet the needs of the ever-changing aviation landscape and how they strive to provide outstanding experiences for their customers.#Ideagen #Ethiopianairlines #Accelerationsummit
Learn More about Ethiopian Airlines Here: https://www.ethiopianairlines.com/us
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